Chennai: State-owned Bharat Sanchar Nigam Limited (BSNL) was left behind its competitors in consumer experience due to non-availability of 4G spectrum, a study has found.
This came despite improvement in network performance from the telco’s side of operations, according to a study by mobile analytics firm Opensignal.
“While BSNL’s 3G services remained some way behind the pack, it managed to improve its download speed experience score by nearly seven per cent in the past six months,” the study, which was conducted between 1 December 2018, and 28 February this year, said. It comprised 54.96 lakh devices and 2,030 crore measurements.
BSNL, which has improved its network latency by 18 per cent, still lagged behind competitors with about 94 millisecond latency, according to the study.
The study found Bharti Airtel to be the fastest mobile network with an average download speed of 8.7 megabit per second (mbps), followed by Reliance Jio with 6.3 mbps, Vodafone 5.9 mbps and Idea 5.4 mbps.
Reliance Jio ruled the market with 97.5 per cent 4G network coverage, followed by Bharti Airtel with 85.6 per cent, Idea 77 per cent and Vodafone 76.3 per cent coverage, it said.
“At this rate, we would expect all four of the country’s main LTE operators to have passed 80 per cent 4G availability in six months, a milestone we would typically only expect to see in much more developed markets,” Opensignal said.