Ashok Leyland, HPCL to offer roadside assistance to CVs

Chennai: Ashok Leyland has announced that it has signed a memorandum of understanding (MoU) with Hindustan Petroleum Corporation Limited (HPCL) to jointly offer ‘Sadak ka Saathi’, a roadside assistance programme for commercial vehicles.

A release said the service is valid for all eN-Dhan fuel card holders, a co-branded product of Ashok Leyland and HPCL, and DriveTrack Plus card holders of HPCL. This service will benefit over one lakh commercial vehicles across India.

ServiceMandi, the digital platform of Ashok Leyland for breakdown assistance, will implement this service across the country and the offering includes immediate response by service channels of Ashok Leyland in diagnosing the cause and providing service that will enable the vehicle to be back on road in a short span of time. The offering covers all brands of commercial vehicles, and includes free towing facility within a limited distance.

Chairman, Ashok Leyland, Dheeraj Hinduja, said, ‘At Ashok Leyland, it is our continuous effort to enhance the experience of our customers by providing value to their day-to-day business activities. ‘Sadak ka Saathi’ is the second offering from Customer Solutions Business (CSB) vertical of Ashok Leyland, which is committed to bringing out differentiated solutions for the benefit of our customers, in alignment with the company’s philosophy, ‘Aapki Jeet. Hamari Jeet’.’ Earlier, we had associated with Hindustan Petroleum Corporation Limited (HPCL) to offer eN-Dhan fuel cards to our customers, which was greatly welcomed. We are looking at taking forward this association with the current offering.’

NT Bureau