AI, ML, 5G, IoT will be most important in 2021: Study

Chennai: Artificial intelligence (AI), machine learning, 5G and Internet of Things (IoT) are going to be the most important technologies in 2021, said a new study by the Institute of Electrical and Electronics Engineers (IEEE).

The survey by the technical professional organisation was on the most important technologies for 2021, the impact of the Covid-19 pandemic on the speed of their technology adoption and the industries expected to be most impacted by technology.

IEEE on Monday released the results of the survey of Chief Information Officers (CIO) and Chief Technology Officers (CTO) in the US, the UK, China, India and Brazil.

On which would be the most important technologies, nearly one-third of the total respondents (32 per cent) said AI and ML followed by 5G (20 per cent) and IoT (14 per cent), said IEEE in a statement.

According to the CIOs and CTOs surveyed, manufacturing (19 per cent), healthcare (18 per cent), financial services (15 per cent) and education (13 per cent) are the industries that most believe would be impacted by technology.

At the same time, more than half (52 per cent) of CIOs and CTOs see their biggest challenge as dealing with aspects of COVID-19 recovery in relation to business operations.

These challenges include a permanent hybrid remote and office work structure (22 per cent), office and facilities reopenings and return (17 per cent), and managing permanent remote working (13 per cent).

However, 11 per cent said the agility to stop and start IT initiatives as this unpredictable environment continues would be their biggest challenge.

Another 11 per cent cited online security threats, including those related to remote workers, as the biggest challenge they see.

CIOs and CTOs surveyed have sped up adopting some technologies due to the pandemic. More than half (55 per cent) of respondents have accelerated adoption of cloud computing, 52 per cent have accelerated 5G adoption and 51 per cent have accelerated AI and ML.

The adoption of IoT (42 per cent), augmented and virtual reality (35 per cent) and video conferencing (35 per cent) technologies have also been accelerated due to the global pandemic.

When compared to a year ago, CIOs and CTOs overwhelmingly (92 per cent) believe their company is better prepared to respond to a potentially catastrophic interruption such as a data breach or natural disaster.

According to IEEE, “Whats more, of those who say they are better prepared, 58 per cent strongly agree that COVID-19 accelerated their preparedness.”

When asked which technologies would have the greatest impact on global COVID-19 recovery, one in four (25 per cent) of those surveyed said AI and ML.

The top two concerns for CIOs and CTOs when it comes to the cybersecurity of their organisation are security issues related to the mobile workforce including employees bringing their own devices to work (37 per cent) and ensuring the IoT is secure (35 per cent).


NT Bureau