Twitter no longer able to protect users from trolls, misinformation

As Elon Musk continues to sack Twitter employees, the micro-blogging platform is in no position now to protect users from trolling, state-driven disinformation campaigns and even child sexual exploitation, the media reported on Monday. Current and former employees of the company told BBC that tools to protect Twitter users from trolling and harassment are proving difficult to maintain with massive layoffs that have hit content safety, moderation and policy teams hard. Twitter is down to less than 2,000 employees, from more than 7,500 just a few months ago, as Musk keeps on firing staff. Hate is now thriving under Musk’s leadership, “with trolls emboldened, harassment intensifying and a spike in accounts following misogynistic and abusive profiles,” the report noted. The BBC investigation also revealed that child sexual exploitation is on the rise on Twitter and not being sufficiently raised with the law enforcement agencies as it used to be earlier. The chaos has been created by the huge disruption in staffing, according to employees. “A totally new person, without the expertise, is doing what used to be done by more than 20 people. That leaves room for much more risk, many more possibilities of things that can go wrong,” an engineer responsible for the computer code that makes Twitter work was quoted as saying. Harassment campaigns aimed at curbing freedom of expression, and foreign influence operations — once removed daily from the platform — are going “undetected”, a recent employee was quoted as saying in the report.