Chennai: Minister of Petroleum and Natural Gas and Steel, Dharmendra Pradhan, launched from Bhubaneswar via video conferencing, the facility of LPG refilling and new connection registration by giving a single missed call.
A press release said, IndianOil’s Indane LPG customers can use single missed call number 8454955555 for refill booking- for all India and for registering new connections. Currently the option of registering new connections is available only in Bhubaneshwar and will soon be rolled out to the rest of the country.
Pradhan said, “While our Ministry has ensured LPG penetration in the country is now almost 99 per cent up from 55.9 per cent in 2014, we are now looking at making this kitchen-friendly fuel more accessible to all. Until a few years back, it was very difficult to get an LPG connection, and customers had to wait for a prolonged period to obtain one. Today now with just a missed call a new connection can be obtained.”
Advantages of the missed call refill booking facility over the IVRS facility include quicker booking as customers do not have to hold on call, no call charges, customers who are not adept with IVRS like senior citizens can opt for refill booking via missed call. This facility will also ease life of rural consumers.