In response to the derailment of Train No. 12551 SMVT Bengaluru – Kamakhya AC Superfast Express near Nergundi Railway Station in Cuttack, the Chennai Division of Southern Railway has established help desks across key stations to assist affected passengers.The derailment occurred under the jurisdiction of the Khurda Road Railway Division. To provide timely support and information, help desks have been set up at Chennai Central, Perambur, Katpadi, and Jolarpettai railway stations.
Passengers and their families can reach out to the following helpline numbers for assistance:
Commercial Control/MAS: 044-25354153, 044-25345987
Chennai Central: 044-25354140, Railway line: 22277
Perambur: 9360027283
Katpadi: 9498651927
Jolarpettai: 7708061810
Southern Railway has urged passengers and their families to contact these numbers for real-time updates and necessary assistance. Authorities are closely monitoring the situation and ensuring that affected travelers receive the necessary support.