IndiGo will carry out a “root cause analysis” into the flight disruptions that has happened due to a combination of factors and the focus now is to stabilise operations, which is expected by December 10, a senior airline official said on Sunday.
Amid the lack of proper crew planning while implementing the new flight duty norms being cited as a key reason for the significant operational disruptions, the official said the airline has adequate number of pilots and there is no deficiency.
“Our pilot numbers are fine while we may not be have the luxury of having a buffer,” the official said.
He also said there has been no hiring freeze amid concerns being raised in certain quarters that lean-operating model might have led to the current situation.
IndiGo has been grappling with significant flight cancellations and disruptions in the last five days and the situation is getting better, with the number of cancellations coming down on Sunday.
The airline, which generally operates around 2,300 flights daily, expects to operate 1,650 flights on Sunday, higher than 1,500 flights that flew on Saturday.
“We will need a root cause analysis, which will obviously take time… the disruptions happened due to a combination of factors and which factor played how much role (will be known after the root cause analysis),” the official said.