Chennai: Twitter received 94 grievances and actioned 133 URLs between 26 May and 25 June, the microblogging platform said in its maiden monthly compliance report as mandated by the IT rules.
In the report titled ‘India Transparency Report: User Grievances and Proactive Monitoring July 2021’, Twitter said it had received 94 grievances via its grievance officer-India channel between 26 May, 2021, and 25 June, 2021, that included content on Twitter.
This includes complaints received from individual users with accompanying court orders. The majority of complaints received in this channel during the reporting period fell into categories including defamation (20), abuse/harassment (6), sensitive adult content (4), impersonation and privacy infringement (3 each), IP-related Infringement (1), and misinformation/synthetic and manipulated media (1).
The total number of URLs actioned in these categories stood at defamation (87), abuse / harassment (38), sensitive adult content (nil), impersonation (1), privacy infringement (6), IP-related infringement (nil), and misinformation/synthetic and manipulated media (1), according to the report.
Meanwhile, Twitter has named Vinay Prakash as its Resident Grievance Officer for India, according to the company’s website.
The US-based company has been in the eye of a storm over its alleged failure to comply with the new IT rules in India, which mandates, among other requirements, the appointment of three key personnel–chief compliance officer, nodal officer and grievance officer by social media platforms with over 50 lakh users.