The department of posts will conduct a divisional-level Dak Adalat on Wednesday at 4 pm where grievances of customers would be heard in-person by authorities. The meeting will take place at Chennai chief postmaster general’s office on Anna Salai.
Customers can send their complaints on or before Tuesday, said an official release. If the complaint is about a postal article, the complaint should contain full details such as date and time of posting, full address of the sender and addressee, registration receipt number with date and office of booking for money order, registered, insured or speed post articles.
Complaints are to be sent through ordinary or registered post. Grievances sent through private couriers will not be accepted, said the release.