New Delhi, July 14:
State-owned telecom operator BSNL on Monday reported a 10 per cent year-on-year increase in its core service revenue to Rs 4,418 crore in the first quarter of FY2026-27, driven by strong growth in its enterprise and mobility businesses. The revenue increased from Rs 4,017 crore recorded during the corresponding quarter of the previous financial year, with Enterprise Business and Consumer Mobility emerging as the primary growth drivers.
The performance was reviewed by Union Minister for Communications and Development of North Eastern Region, Jyotiraditya M. Scindia, who chaired a strategic review and planning meeting of BSNL to assess the business and operational performance of all 28 telecom circles during the April-June quarter.
Calling it “a strong start to the financial year”, Scindia said the company’s three key business engines were performing well and urged all circles to maintain the momentum through disciplined execution and continuous monitoring. “The three engines of BSNL are firing together. This is an encouraging beginning, but our objective is to consistently build on this momentum throughout the year.
Sustainable growth comes from disciplined execution, continuous monitoring and an unwavering commitment to the customer,” the Minister said. Among the various business verticals, Enterprise Business recorded the highest growth, with revenue rising 19.2 per cent year-on-year to Rs 1,745 crore from Rs 1,463 crore in the same quarter last year.
Consumer Mobility generated revenue of Rs 1,724 crore during the quarter, up 8 per cent from Rs 1,594 crore a year earlier, while Consumer Fixed Access contributed Rs 960 crore, compared with Rs 948 crore in the corresponding period of FY2025-26. During the review meeting, the Minister also recognised Jammu & Kashmir, Jharkhand, Uttar Pradesh West and Karnataka as the best-performing BSNL circles across key operational parameters.
Scindia said the next phase of BSNL’s transformation should focus on delivering superior customer experience and operational excellence. He directed all circles to improve key quality of service indicators, including Optical Line Terminal (OLT) uptime, Base Transceiver Station (BTS) uptime and lower Mean Time to Repair (MTTR), to ensure better network reliability and customer satisfaction.