Chennai: Consumer electronics major Haier, has announced the launch of ‘Face Identification Feature’ for its engineer mobile application.
A release from the firm stated that it has introduced the new feature to ensure greater customer satisfaction and enhanced security by enabling identification of on-ground Haier engineers.
The feature will be able to recognize, control and verify the authenticity of a Haier engineer attending a customer request. This will help in making the service process more transparent and secure for the customers, it added.
President, Haier India, Eric Braganza, said, “We are committed to creating a seamless and hassle free service experience for our customers. We are thrilled to be the first in the industry to introduce the facial recognition feature in our service engineer mobile application.”