Amid growing complaints over unusually high electricity bills across Tamil Nadu, the Tamil Nadu Electricity Board (TNEB) has assured consumers that the issue will be addressed promptly through both online and offline complaint mechanisms.
Electricity bills in the state are collected once every two months, with 100 units offered free of cost and subsidised rates for up to 200 units. However, consumers using over 300 to 350 units fall under higher tariff slabs. Officials explained that meter reading delays of 3 to 6 days in some areas have led to additional units being counted, resulting in inflated bills during the September and November cycles.
TNEB has advised affected consumers to file complaints through the official website www.tangedco.gov.in under the “Consumer Grievance” section, or by contacting the helpline 1912. Complaints can also be made in person at the respective division offices. To ensure speedy resolution, special officers have been appointed in every zone, and the Board has warned of strict action against employees responsible for billing errors.
Officials have urged the public to check their bills carefully and report any discrepancies without delay to avoid overpayment and ensure accurate consumption records.